STORE POLICY
Customer Care
Here at Ouroboros, we care about how you connect to the items to buy! Every item will come with a message and photo of its creator, and sometimes even means to connect to them on a personal level.
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As a small initiative, while we cannot provide the financial care to customers as we like (such as providing refund options), we hope that customers would understand, as all proceeds will go to artists and charities in Singapore. (i.e. you can take your purchase money as a donation to charity!)
Privacy & Safety
Note that all information on purchases and information of customers would remain wholly confidential. However, if for any reason in the future that Ouroboros would like to use a customer's face, purchase or information for publicity or other reasonable means, we would contact you personally to seek your approval. Such information would only be used if we receive explicit consent from you.
Payment Methods
Paylah number: 8188 9925
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Please send us a screenshot confirmation of your payment upon purchase, indicating the product you have bought, and order number as proof.